Refund policy

NO HASSLE RETURNS

Guaranteed satisfaction.

We don't measure our success by winning design awards or seeing our products in high gloss magazines, although we think that is pretty cool. We're successful only when you, our customer is completely satisfied with your purchase from us.

Buy with confidence - we guarantee the quality of our merchandise and your satisfaction.

If we sent you the wrong item in error, or the merchandise arrived damaged: 

 

Please contact our Customer Service at customerservice@larrytraverso.com or 800.426.6394 immediately for a return merchandise authorization number and further instructions. We ship all replacement orders back to you for FREE in appreciation of your business with us.

Purchases may be returned with a $6.50 restocking fee for any other reason within 20 days of receipt of merchandise by completing the following steps:

Contact Customer Service at customerservice@larrytraverso.com or 800.426.6394 to initiate your return.

Please return the merchandise in its original packaging and in saleable condition.

Send your return to: 

Home Furnishings by Larry Traverso
Shop Online Returns
2521 Stockyard Road
Springfield, IL 62702

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.