Returns

Home Furnishings by Larry Traverso ships from its third party warehouse, operated by Design Ideas in Springfield, IL.

Return Policy

NO HASSLE RETURNS

Buy with confidence - we guarantee the quality of our merchandise and your satisfaction.

If we sent you the wrong item in error, or the merchandise arrived damaged: 

Please contact Customer Service at customerservice@larrytraverso.com or 800.426.6394 immediately for a return merchandise authorization number (RMA) and further instructions. We ship all replacement orders back to you for FREE in appreciation of your business with us.

Purchases may be returned with a $6.50 restocking fee for any other reason within 20 days of receipt of merchandise by completing the following steps:

  1. Contact Customer Service at customerservice@larrytraverso.com or 800.426.6394 to initiate your return. Please have your Order ID (starts with LT) available.  You can find this on the confirmation email you received..
  2. Please return the merchandise in its original packaging and in saleable condition.
  3. Send your return to: 
Design Ideas
Home Furnishings by LT Returns
2521 Stockyard Road
Springfield, IL 62702

Shipping and Handling

We only ship within the continental United States. Orders placed by 12 pm EST are processed and shipped out the same business day; orders placed after 12 pm EST are processed and shipped out the next business day. Business days are defined as Monday through Friday, excluding major holidays*. If an order is placed on Friday after 12 pm EST or over the weekend, the order will ship out on Monday. Orders will arrive within 4 to 10 business days after shipping. Larry Traverso ships from The Design Ideas warehouse in Springfield, Illinois.

Orders will ship via DHL, Fed Ex or UPS Ground Service. Our shipping and handling charges simply cover our costs.

*Major holidays include:

  • New Year's Day
  • Martin Luther King Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day 
  • Black Friday
  • Christmas Eve
  • Christmas Day
  • New Year's Eve

Sales Tax

We're required to collect state taxes for deliveries to Illinois and Washington.